How do I upgrade my PayPal account type?
Here's how:
Go to your Settings.
Click Upgrade to a Business account.
Enter your business information and click Agree and Continue.
What is my PayPal login or account ID?
Your email address is your PayPal login and ID name.
What is the difference between Personal, Premier, and Business accounts?
All PayPal accounts allow you to send and receive payments.
Personal: Recommended for individuals who shop and pay online, or wish to send or receive personal payments for shared expenses such as splitting of dinner bills or rental charges.
Premier: Recommended for casual sellers or non-businesses who wish to get paid online, and who also make online purchases.
Business: Recommended for merchants who operate under a company/group name. It offers additional features such as allowing up to 200 employees limited access to your account and customer service email alias for customer issues to be routed for faster follow-ups.
Can I have multiple PayPal accounts?
Yes. You can have one Consumer account and one Business account. You can add more email addresses, debit or credit cards, and bank accounts to your account, but each account must have its own email address and financial information. You can also upgrade your Consumer account to a Business account.
What are the fees for requesting money and invoicing?
When you send a money request or invoice, you’re charged a small fee to receive the money. The fee is automatically deducted from the amount that you receive. Fees may occasionally change. To see the latest fees, click Fees at the bottom of any page.
Does it cost money to open a PayPal account?
There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items using your PayPal account.
There are fees in other cases, such as:
Receiving payments for goods and services.
Receiving payments from friends and family made using a debit or credit card.
Receiving payments from people in other countries.
I don't have a PayPal account. Why did I get an email from PayPal that I received a payment?
PayPal is an account-based system that allows members to send online payments to anyone with an email address or mobile number.
If you received a payment notification from PayPal, someone may have sent a payment to you. You can accept the payment by clicking Sign Up at the top right of any PayPal web page. Should the recipient not already have a PayPal account, they must create a PayPal account to accept the payment or the amount will be refunded to the sender.
What kinds of checks can I cash with the Ingo Money Cash a Check service in the PayPal app?
You can submit most check types for approval with Ingo Cash a Check, from $5, up to $2,500. This includes payroll and government checks with a pre-printed signature, business checks, two-party personal checks, handwritten payroll checks, insurance checks, attorney checks, cashier’s checks, money orders, rebate checks and refund anticipation checks. All checks must be made payable to you, endorsed by you, and drawn on a bank account in the United States or a U.S. territory.
Please note that PayPal generally don’t accept conditional endorsement checks, counter checks, credit card checks, customer appreciation certificates, gift certificates, starter checks, traveler’s checks, warrants, or checks that aren’t made payable to you.
What can I do with PayPal?
PayPal lets you quickly and securely send and receive money for goods, services and more.
With PayPal you can:
Shop online in more than 190 countries and regions.
Pay for things and send money without sharing your financial information.
Checkout quickly at hundreds of your favorite online stores (not just eBay!).
Accept credit cards on your website.
Make donations to your favorite charity.
Set up an online shop and receive payments.
Use your credit card and earn rewards.
At PayPal, your financial security is highest priority. PayPal use the latest anti-fraud technology to help make sure your transactions are safer and you’re 100% protected against unauthorized payments sent from your account.
Can one bank account be used on two different PayPal accounts?
You can add a bank account to one PayPal account at a time. However, if approved, you may be able to add the bank to a second PayPal account. You will be informed when linking the bank to the second PayPal account if you have been approved.
How do I know if my card reader is working?
If your phone isn’t recognizing the card reader, disconnect and reconnect them. Check for a good fit.
If your phone is recognizing the device but the card isn’t reading, make sure the magnetic stripe on the card is in good condition. Also, be sure to swipe in one continuous motion so that the full stripe is read.
If you’re using the EMV card reader, make sure your device’s Bluetooth is connected.
For more info on connecting to your card reader (Mobile or Chip card reader):
Tap the Menu icon.
Scroll down and tap Card Readers.
On the next screen, tap How to Connect
Select your card reader – either Chip Card Reader or Mobile Card Reader.
Follow the steps to connect your reader.
If the reader’s working properly, the icon will notify you of a successful swipe. If not, please contact PayPal Here support at 1-877-569-1136.
What is proof of shipment?
Proof of shipment is an online or physical documentation from a shipping company that includes the following:
The date the item was shipped.
The recipient's address, showing at least the city and state, or city and country, or zip/postal code (or international equivalent). The address information on your shipping receipt must match the address on the Transaction Details page.
What is PayPal's policy regarding payments for goods and services that may promote hate, violence, or intolerance?
PayPal is a worldwide company with account holders in many countries where the possession or sale of certain items associated with hate organizations is a criminal offense. To determine what goods and services should be prohibited, PayPal carefully considers the following factors:
The promotion or glorification of hate, violence, or intolerance because of a person's race, religion, national origin, ethnicity, gender, disability, or sexual orientation.
Any graphic portrayal of violence or victims of violence.
Previous activity associated with the account holder.
Any transactions that involve financial exploitation of a crime.
What is PayPal's policy regarding the sale of real property?
You can’t use PayPal to buy or sell real property, including buildings, land, or anything affixed to the land.
Besides the direct sale of real property, PayPal also doesn’t allow transactions that involve:
Raffles or lotteries offering the opportunity to purchase or the chance to win a specific house.
Real estate auctions that allow prospective buyers to sort through property listings and place bids on the property they want. There are many variations on what it takes to win. Typically, though, the winner is the highest bidder or the person whose bid is closest to the actual value of the house.
Reverse auctions offering properties for sale not to the highest bidder, but to the person who has the lowest unique bid. In a reverse auction you usually have to pay an administration or bidder’s fee before you can make a bid.
Tax lien certificate auctions in which prospective buyers place bids on tax lien certificates. These are certificates that represent a claim, or partial claim, on a property for the sum of unpaid taxes. The winning bidder becomes the property’s new lien holder.
Timeshare transactions -- offers to buy, sell, or rent rights to the periodic se of a property. A timeshare is real estate that is jointly owned by people who share the right to use the property and take turns using it.
How do I confirm my email address?
You’ll need to confirm your email address before you can send or receive money.
Here's how to confirm your email address.
Go to profile icon Settings.
Click Update next to the email address you want to confirm.
Click Confirm this email and Paypall will send you an email.
In the email Paypal send you, click the Confirm your email button to complete the confirmation process.
You will automatically return to the PayPal site where you will be asked to enter your password and the confirmation process will be complete.
Once your email address is confirmed, you can accept payments and the money you receive will show in your PayPal balance. However, you’ll still need to link a bank account or card to your PayPal account before you can send payments. When you send a payment that is greater than your PayPal balance, the difference will come from the bank account or card you link.
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